How to access Settlement Services as a Newcomer in Canada

As a newbie to Canada, you most likely have a lot of questions regarding finding a job, accommodation, an afterschool program for your children, and much more.

Finding information online is easy, but sometimes you just need to sit down and talk with someone.

Did you know that Canadian settlement services can answer all of your questions and direct you to additional programs and services that will make your life in Canada easier?

Additionally, seeing a settlement worker in Canada is entirely free.

In this post, we will look at settlement services and how they might aid newcomers at various stages of their trip.

Continue reading to learn what a settlement worker can do for you and how to contact one to help you adjust to life in Canada as fast as possible.

What are the Settlement Services in Canada?

Settlement services and agencies exist in Canada to give free assistance to newcomers at every stage of their journey.

The Canadian government partially or entirely funds settlement services to help newcomers integrate into Canadian society.

Settlement services offer assistance in a variety of areas, including careers, housing, healthcare, immigration, and education.

When you start using settlement services in Canada, you may be assigned a settlement worker who will work with you one-on-one to help you through the settlement process.

What is a Settlement Worker?

Settlement workers help newcomers navigate their particular settlement needs by providing resources and assistance in areas such as culture, education, recreation, finance, social services, and more.

Settlement agencies frequently collaborate directly with schools, libraries, community centers, and newcomer centers to connect settlement professionals with immigrants who might benefit the most from their services.

Connect with a settlement worker in your region by contacting community centers, libraries, newcomer centers, and schools to see if they collaborate with any settlement agencies.

If so, they may be able to offer you a variety of settlement worker choices.

Who qualifies for settlement services?

Permanent residents, protected individuals, and some temporary residents of Canada can all access settlement services.

Note that Quebec has its immigration systems, therefore settlement assistance for newcomers to the province is also handled independently.

The Canadian government provides a separate program for refugees called the Resettlement Assistance Program (RAP).

How can settlement staff assist newcomers?

Settlement workers use a holistic approach to assisting newcomers in adjusting to Canadian society; this implies that they consider all aspects of a newcomer’s life, culture, skill set, education, and employment and aim to provide customized assistance for them and their families’ needs.

Having an in-person interaction with a settlement worker can bring clarity and save newcomers loads of time and blunders by getting the proper guidance the first time they need it.

Here are some ways settlement services can help you as a newcomer:

  • Provide information on specific settlement needs such as jobs, education, language, social programming, finances, and more.
  • Provide information on obtaining necessities such as housing, healthcare, social services, and transportation.
  • Offer help and resources to your family and children in areas such as education, recreation, childcare, and more.
  • Share information with you about your rights and obligations.
  • Assist with completing forms and applications (for example, applying for government assistance).
  • Put you in touch with employment agencies and aid you with your career hunt.
  • Provide assistance and referrals for language and translation services.

Settlement services can assist an immigrant in all of these ways, and more. If you’re not sure whether a settlement worker can help you with something, ask nonetheless. They may be able to recommend another related service or resource.

Developing a relationship with your settlement worker

Signing up to speak with a settlement worker is a personal decision since you will be sharing a lot of personal information with them, especially if you intend to work with them for a lengthy period.

You can select a settlement worker based on their location, area of specialization, language competence in your native language, or any number of other criteria.

It is advisable to choose a settlement worker that you believe will best understand your unique needs and guide you in the proper route.

It is possible to swap settlement workers owing to a change in location, preferences, or aims.

When relocating to a new place, you may want to supplement your one-on-one meetings with your settlement worker with additional newcomer-oriented group programming.

You can do so in your local community or newbie center to begin developing your newcomer community and gaining general useful knowledge.

Settlement services are a free and valuable resource that all arrivals can benefit from. Not only can you visit a settlement worker during your first few months in Canada, but you can continue to contact them with questions and concerns for years to come, even if you obtain Canadian citizenship.

Now that you understand what settlement services can accomplish for you, consider incorporating them into your strategy for a successful transfer to life in Canada.

What services are available for newcomers?

Settlement services can be roughly divided into numerous kinds.

  • Help in everyday life: Settlement services can aid newcomers with issues such as housing, health care, and transportation. They can also provide information on Canadian laws and regulations.
  • Help finding a job: Settlement services can assist newcomers with job search methods, résumé writing, interview techniques, and job-specific language training.
  • Help prepare for the citizenship test: Settlement services can help newcomers prepare for the citizenship test by providing study materials and advice.
  • Finding a mentor as a newcomer or becoming a mentor for a newcomer: Settlement services can connect newcomers with mentors who can assist them in adjusting to Canadian life.
  • Settlement services can give language examinations to evaluate a newcomer’s language competence level, as well as general language instruction to help them improve their language skills.
  • Settlement services can provide job-specific language training to help newcomers learn the language skills required for their chosen vocation.
  • Specific services for: refugees, women, elders, adolescents, and 2SLGBTQ+ people: Settlement services can provide specialized services to meet the requirements of these populations.
  • Other Services: Settlement services can also offer legal advice, financial assistance, and assistance with accessing social services.

How to Access Settlement Services as a Newcomer

As a newcomer, there are numerous options for getting settlement assistance. Here are a few choices:

  • Use the IRCC tool: Immigration, Refugees, and Citizenship Canada (IRCC) has a facility that allows you to search for settlement services using your postal code. The tool also offers programs for women, elders, kids, and 2SLBTQi+ people.
  • Use settlement services directories: Several websites provide directories of settlement services, including Compass to Connect. These websites might also list forthcoming events and beginner workshops.
  • Seek settlement counseling and referrals: If you’re not sure what services you require, you can contact settlement counseling and referral services. These services can connect you with a settlement counselor who can assist you in determining which services are appropriate for your needs.
  • Contact a local or provincial settlement service provider: You can also contact settlement service providers in your city or province directly. One way to accomplish this is to look for settlement services in your neighborhood.

The Effectiveness of Canada’s Settlement Services for Newcomers

The Canadian government spends approximately CAD 2 billion annually on settlement services.

In 2021, the IRCC performed the first study on newcomer outcomes through settlement programs.

According to the survey, 85% of clients who were recommended to settlement services reported having no problem accessing them, and 95% of newcomers who received settlement services reported finding them useful.

In terms of language training, an average of 89.5% of newcomers reported gains in reading, writing, listening, and speaking abilities in both English and French.

Furthermore, 78% of individuals who got employment-related services reported that settlement services assisted them in acquiring information, skills, and contacts that would help them enter the Canadian labor market.

Lastly, 61% of immigrants who participated in community connection settlement programs, facilitated their ability to meet people whom they now regard as close friends.

What are settlement agencies?

Settlement agencies in Canada offer newcomers information, tools, advice, and networking opportunities to help them advance their careers.

Settlement agencies can help newcomers succeed. Agencies can provide newcomers with the information and assistance they need to make informed decisions about their new lives and career paths in Canada both before and after they arrive.

Settlement agencies also play an important role in ensuring that immigrants integrate seamlessly into the labor field.

How do settlement agencies help newcomers?

When immigrants decide to start a new life in Canada, they frequently lack an understanding of where to find correct information about various local, provincial, and federal services or programs.

A settlement agency, a local community center, or a public library are all excellent sources of information about available services.

Newcomers can benefit from a variety of professional prospects thanks to settlement agencies and career advancement programs. Programs often provide aid with other fundamental requirements, such as housing.

One of my favorites among the many services provided by settlement agencies is the information session.

Information seminars address a wide range of common requirements among newcomers.

Examples include employee and career recruitment, licensing bodies’ roles, and foreign academic credential reviews.

  • Information sessions can assist newcomers.
  • Discover information and tools for job search preparation, education, housing, and more.
  • Develop a sense of belonging and direction in a new nation.
  • Obtain precise information about different service providers.
  • Connect with other service providers to gain further help.

Whether newcomers are looking for work, education, bridging programs, or professional licensure, they may need to have their overseas academic credentials evaluated.

Several agencies collaborate with WES to help immigrants with credential evaluation, including:

  • Toronto Employment & Social Services
  • COSTI  (Greater Toronto Area, ON)
  • JVS Toronto
  • Mennonite New Life Centre of Toronto


How can I obtain a settlement plan in Canada?

The settlement service provider will evaluate your needs and assets. This means they will ask you and your family questions (in person, online, or over the phone).

Following that, you will receive a personalized settlement plan. Once you and your family members have received your settlement plan, please send a copy to the employer.

What is the settlement program for immigrants in Canada?

The Settlement Program helps immigrants and refugees overcome challenges unique to the newcomer experience, such as a lack of official language skills and a limited understanding of Canada so that they can participate in social, cultural, civic, and economic activities.

What organizations help newcomers when they arrive in Canada?

  • Ontario Council of Agencies Serving Immigrants.
  • The Maytree Foundation.
  • Toronto Region Immigrant Employment Council.
  • WIL Employment Connections – Internationally Trained Workers.

What are the two primary settlement needs of newcomers to Canada?

During the early stage of settlement, newcomers’ primary needs are jobs, lodging, host-country language acquisition, and basic orientation.

How long does it take to get paid following a settlement in Canada?

You will typically get your personal injury settlement amount within 6 weeks of the at-fault party delivering your signed release. A release is when you accept a settlement offer in exchange for agreeing not to pursue or continue any legal action.

Where in Canada do most immigrants settle? Why?

Immigrants to Canada choose where to settle based on a variety of reasons, including the presence of family and friends, job opportunities, lifestyle, and environment. They typically chose one of Canada’s three main cities: Vancouver, Toronto, or Montreal.

Who qualifies for settlement services in Canada?

Individuals who have been selected to become permanent residents (pending verifications) have been notified by Immigration, Refugees, and Citizenship Canada via letter.


Adjusting to a new nation may be both exhilarating and hard. With its amazing natural beauty and diversified culture, Canada is an excellent alternative for anyone seeking a new beginning.

To ensure a seamless and successful adjustment, you should familiarize yourself with Canadian living.

Understanding the fundamentals of culture, healthcare, and job search tactics will allow you to make informed decisions and swiftly adjust to your new surroundings.

You may have heard that Canada has numerous settlement organizations ready to assist new immigrants throughout Ontario.

From orientation about Canadian life and culture to providing the essential support to assist you in assimilation and integration throughout your settlement journey, we want you to feel at home in your new community.


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